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You Stay in Control
You set the budget, approvals and substitution rules. We follow the plan you authorize instead of making decisions for you.
IT’S YOUR MONEY.
YOU SHOULD BE IN CONTROL.
CARTNER, YOUR CART PARTNER, puts you in control of your shopping experience from start to finish. We communicate, we care, and we deliver with a consistent standard.
24–48 HOUR
SCHEDULED SERVICEPlan ahead and we’ll handle the rest.
SCHEDULED SERVICEPlan ahead and we’ll handle the rest.
PRIORITY SERVICE
AVAILABLENeed it sooner? We’ve got you.
AVAILABLENeed it sooner? We’ve got you.
DELIVERY
SATISFACTION CHECKConfirm your order meets your expectations.
SATISFACTION CHECKConfirm your order meets your expectations.
ELIGIBLE
RETURNSWe’ll help coordinate when the retailer allows.
RETURNSWe’ll help coordinate when the retailer allows.
It’s your money. You should be in control.
CARTNER, Your Cart Partner, puts you in control of your shopping experience from start to finish. We communicate, we care, and we deliver with a consistent standard.
WHAT MAKES CARTNER DIFFERENT?
More than a delivery, CARTNER gives you a dependable service experience built around your decisions, instructions and expectations.
✓
One Consistent Standard
The same CARTNER process guides every visit, so service expectations do not change depending on who completes your order.
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Clear Communication
Availability, retailer pricing, substitutions and timing are communicated clearly so you can make informed choices.
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Preferences That Carry Forward
Approved brands, shopping instructions and placement preferences can be saved to make recurring service predictable.
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Follow-Through
We check the order against your approved selections and help address eligible concerns instead of treating the doorstep as the finish line.
SERVICES BUILT AROUND HOW YOU SHOP
Choose the support that fits your household or business. CARTNER plans can combine regular shopping, delivery, sourcing, restocking and follow-through in one coordinated service.
01
Real-Time Personalized Shopping
Stay connected while we shop. We share eligible in-store deals, availability and options as they appear, so you can make informed choices almost as if you were in the aisle.
02
Consistent Scheduled Delivery
One CARTNER standard on every visit. Your approved order, delivery instructions and placement preferences guide the service, so you know what to expect regardless of who completes the delivery.
03
Full-Service Restocking
Approved items can be unpacked, organized and placed in designated areas.
See restocking details04
Multi-Store Shopping
Coordinate purchases from multiple retailers through one CARTNER request.
05
Priority & Expanded Procurement
Faster service and additional nearby store searches when available and approved.
06
Returns & Satisfaction Support
Delivery checks and help coordinating eligible returns under retailer policies.
Plans may also include deal alerts, recurring restocking, heavy or bulk handling, and saved service preferences.
FULL-SERVICE RESTOCKING
WE DON’T JUST BRING IT.
WE PUT IT WHERE IT BELONGS.
For businesses and households that want complete service, CARTNER can bring qualifying purchases inside, unpack them, organize them, and place them in approved locations according to your instructions.
SHOP→DELIVER→INSPECT→RESTOCK
- Bring qualifying items inside
- Unpack and organize
- Place items in designated locations
- Restock shelves, coolers, storage areas or approved dispensers
- Save approved restocking preferences for recurring service
- Coordinate eligible returns when excess inventory is no longer needed
RESTOCK PROFILE EXAMPLE
FlourDispenser A
BeveragesFront Cooler
BackstockStorage Shelf 3
SubstitutionsApproval Required
Eligible ExcessReturn Assist
Your Cartner follows the system you approve so recurring service can be completed consistently.
PLANS BUILT WITH YOU. FOR YOU.
Whether we’re keeping your home stocked or helping your business run, your CARTNER plan is shaped around how you actually shop, the stores you use and the level of service that works for you.
FOR BUSINESSES
Your purchasing partner when operations can’t stop.
- Plan based on order size and frequency
- Recurring supply and restocking schedules
- Full-service restocking available
- Priority service for urgent needs when available
- Eligible excess return coordination
- Detailed purchase records
FOR YOUR HOME
Personal shopping that remembers how your household likes things done.
- Plans based on household size and needs
- Scheduled grocery and household shopping
- Saved brands and substitution preferences
- Eligible return assistance
- Optional pantry, refrigerator and freezer put-away
- Priority service when you need it sooner
YOUR PLAN, YOUR NEEDS
READY TO REQUEST YOUR CARTNER PLAN?
See what your CARTNER plan can include and tell us how you shop.