YOUR CARTNER PLAN CAN INCLUDE

Plans are built with you, for you—around the shopping, delivery, restocking and support you actually need.

24–48 hr scheduled service

Plan ahead for regular shopping and restocking.

Priority option

Faster service for time-sensitive needs when available.

In-store deal alerts

We can flag relevant eligible in-store savings while shopping.

Customer-controlled substitutions

Your saved rules guide what can and cannot replace an item.

Multi-store shopping

Coordinate products from multiple retailers through one CARTNER service request.

Expanded Procurement

When a requested item is unavailable, additional nearby retailers can be considered when practical.

Satisfaction checks

Orders are verified from checkout through handoff.

Eligible return assistance

We can coordinate qualifying returns when retailer policy allows.

Full-service restocking

Approved products can be unpacked and placed where they belong.

ONE PERSONALIZED PLAN

ONE CARTNER PLAN. LESS FEE FATIGUE.

Instead of juggling multiple delivery platforms and separate service fees on individual orders, CARTNER brings your regular shopping, delivery and support into one personalized plan.

Your plan is structured around how you actually use the service, giving you a more predictable way to manage convenience costs.

One plan. Fewer surprise fees. More control. Priority, Expanded Procurement and other additional services may be priced separately when applicable.
THE STORE’S PRICE. NOT OURS.

The store sells the products. CARTNER provides the service.

You pay the price charged by the retailer at checkout for merchandise purchased. CARTNER does not add a merchandise markup.

While shopping, your Cartner can alert you to relevant in-store-only promotions, doorbusters, quantity discounts, manager specials and eligible loyalty offers so you can decide whether they fit your order.

Retailer prices, promotions, inventory, eligibility, taxes, deposits and return policies are controlled by the retailer and may change.

THE CARTNER PROMISE

IT’S YOUR MONEY.
GET WHAT YOU PAY FOR.

  • You should be in control of your substitutions.
  • You should have the opportunity to benefit from eligible in-store pricing and promotions.
  • You should receive consistent, professional service.
  • You should be able to get help with eligible excess returns when the retailer allows it.
  • You should have a partner who helps solve problems—not create them.
Delivery isn’t just about bringing items to your door. It’s about making sure the service works for you.
BUILD YOUR CARTNER PLAN

TELL US HOW YOU SHOP. WE’LL STRUCTURE THE SERVICE AROUND IT.

Tell us about your routine and the services you need. We’ll follow up to learn more and build a plan around your actual usage.

No one-size-fits-all package. Your CARTNER plan is built around your actual needs.
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